Cancellation Policy
Digitalize Arts LTD Return Policy
At Digitalize Arts LTD, we understand that circumstances may arise that require you to cancel your order. This cancellation policy (“Policy”) outlines the conditions under which cancellations are accepted. If you have any questions, please don't hesitate to contact us.
1. Cancellation Eligibility
You can cancel your order only before it has been handed over to our illustrator. Please note that once the illustrator starts working on your custom artwork, the order cannot be cancelled due to the nature of our custom work and the resources involved in the process.
2. How to Cancel Your Order
To cancel your order, please immediately contact our customer support team at service@digitalizedarts.com with your order number and the reason for cancellation.
3. Changes to Our Cancellation Policy
Digitalize Arts LTD reserves the right to amend this policy at any time without prior notice. The current version of the cancellation policy, as published on our website, will apply.
5. Contact Us
For more information about our cancellation policy, if you have questions, or if you would like to make a complaint, please contact us by e-mail at
service@digitalizedarts.com.